We at Discount Films Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments or find any errors on this site please email us at sales@discountfilmsdirect.co.uk
We are not just an internet based  trader and like to talk to our customers. Our offices are open Monday to Friday 10.00am to 4.00pm for orders, advise and information. Why not give us a call?

All material and illustrations on this site are the copyright of Discount Films Direct.
Our Contact details are:-
Discount Films Direct
P.O.Box 5727
Nottingham
NG15 9JF
Phone: 01623 491746
Email: sales@discountfilmsdirect.co.uk
VAT Reg. No. GB 690 2107 55
Some items may be from split manufacturer's muilti packs. All items are subject to availability and price change without notice. E & O.E.
All material and illustrations on this site are the copyright of Discount Films Direct
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. Some single films may be supplied from manufactures multi packs to obtain the best possible prices.
After you have finished your selection, click on 'Checkout' and  you will be asked for a few details that we need to be able to complete the order.
We accept Visa and Mastercard, Credit and Debit cards. We do not charge for any item until it is ready to ship. Payments on this site are made through Barclaycard ePDQ secure payments. The transaction is pre-authorised at the point of order. But the amount is not charged to your card until the goods are ready for dispatch.
For your mutual security, our payment clearance system has a number of built in precautions against fraudulent use of stolen or 'borrowed' cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
All our prices are inclusive of VAT at 20% on the secure ordering page the amount of VAT you are paying is indicated. A VAT receipt is included with all orders. We only supply goods inclusive of UK VAT.

Your right to cancel. You may cancel your order at anytime until payment has beeen requested from you card provider. Should you wish to cancel you must contact us as soon as possible after completeing your order.
 
Delivery. Subject to satisfactory payment clearance, orders received by 1pm, Monday to Friday will normally be dispatched the same day. If you order is urgent we recommend you place your order by phone. This will enable us to confirm that all the items are in stock for immediate delivery.
We dispatch orders to all U.K. by Royal Mail. You choose which service you wish to use as you complete your order. We only dispatch order to UK addresses.
 
Any problem with your purchase. Discount Films Direct has an excellent reputation for customer service. If you have a problem with any purchase call us on 01623 491746. Or email sales@discountfilmsdirect.co.uk The Manufacturers warranty is supplied with all items we supply. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
 
 Your Privicy. Discount Films Direct does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.